The second-hand marketplace Shoppers Voice Frustration Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, resulting in member annoyance.
Sizing System Changes
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.
